Customer Service

 ADDRESS:

American College of Lifestyle Medicine
PO Box 6432
Chesterfield, MO 63006


 FOLLOW US:      @lifestylemed

   aclifemed

   American College of Lifestyle Medicine

   ACLifeMed


 EMAILS:

membership@lifestylemedicine.org for membership-related inquiries

groups@lifestylemedicine.org for information about ACLM Member Interest Groups (MIGs)

partnerships@lifestylemedicine.org for any Corporate Roundtable, sponsorship or general partnership inquiries

events@lifestylemedicine.org for conference or event-related inquiries

speakers@lifestylemedicine.org to book an expert or learn how to be an ambassador

education@lifestylemedicine.org for assistance with educational courses and any other education-related inquiries

certification@lifestylemedicine.org for ACLM certification related inquiries

info@ablm.co for ABLM certification related inquiries and certification exam logistics

Visit ACLM's Staff page for individual staff member email addresses

Please know that we will respond to you within 1 to 2 business days or by the next business day if received over the weekend or holiday.

My Learning Center Frequently Asked Questions (FAQs)

How do I access all the courses within my learning center?
My Learning Center links are located within the Education navigation tab at lifestylemedicine.org.  Hover over the "EDUCATION" tab and select "My Learning Center"

Sign in with your ACLM username and password is required. Click the green "Go to your Learning Center" button to see all courses in which you’ve enrolled.

Can I access the courses on my phone or tablet?
Yes, however optimal performance is achieved when using a laptop or desktop.

Preferred browser for ACLM’s learning management system is Google Chrome.

Is there messaging within the Learning Center? How do I contact someone for IT support within my course?
ACLM does not utilize the messaging system inside the platform and it is not monitored. If you need assistance please email education@lifestylemedicine.org.

What can I do if my course will not move forward?
Close to the top of the screen, you will see a file progression line. Click the title of the course just to the right of “Learning>” and it will take you back to the Course Home. This allows you to see an outline of each individual activity and you can go straight to the next activity you need. See screenshot below.

I am unable to successfully launch my eBook or lectures. What do I do?
One or a combination of the following suggestions should resolve the issue for you. Our first suggestion and the preferred browser is Google Chrome. Firefox also seems to work well for many individuals. 
  • Popup blocker: You will indeed need to allow popups via the browser that you selected.
  • Clear browsing data: Clearing all browsing history, cookies, and cached items will give the browser a clean start. Often there is a cached item that is throwing a wrench in the works.
  • Try a different browser: Based on the device, browser and last date of your system updates, some browsers may work better than others.

The eBook will not work on Microsoft Edge.

Why is my course not showing up as 100% complete? 
Please go to your Course Home where you will find an outline of the course. Every line should have a green check mark next to it except for the eBook.

Lectures will remain unchecked until you view every slide. Within the lectures, you will need to click through the slides completely. Start at the beginning and click through the slides at your own pace. Please let the last slide run to completion and hit Next.

There is also a note in your course that says that the Postwork Survey must be completed in order to complete the overall course. This survey will automatically pop up when you fully complete the course.  

How can I view my ebook and my course at one time?
The eBook can be open in one tab while the course can be open in another tab so you can have reference/access to the eBook while completing sections of the course.

Open your Learning Center in two tabs of your browser. In one tab, open the eBook. (eBook is a pop-up window but the browser tab is still being used for the eBook) In the second tab you will be free to move around your Learning Center.

   
How can I get back to my course outline to see my overall progress?
Close to the top of the screen, you will see a file progression line. At anytime you can click the title of the course just to the right of “Learning>” and it will take you back to the Course Home. See screenshot below.


Does the eBook need a green checkmark next to it?
No. On the "Course Home" page, the only item that does not require a checkmark for course completion is the eBook.

I am unable to successfully launch my learning activities. What do I do?
One or a combination of the following suggestions should resolve the issue for you. Our first suggestion and the preferred browser is Google Chrome. Firefox also seems to work well for many individuals. 
  • Popup blocker: You will indeed need to allow popups via the browser that you selected.
  • Clear browsing data: Clearing all browsing history, cookies, and cached items will give the browser a clean start. Often there is a cached item that is throwing a wrench in the works.
  • Try a different browser: Based on the device, browser and last date of your system updates, some browsers may work better than others.

Do pre-tests only allow 1 attempt? What happens if I do not complete the pre-test in one attempt?
If the pre-test attempt is registered but does not mark complete, please move on with your module and upon completion, email education@lifestylemedicine.org for assistance with course completion. 

Why is my course not showing up as 100% complete? 
Within the learning activities, you will need to click on the slides that require interaction - such as the learning objectives and other slides that have popups that say to enlarge pictures.  When there is a popup that says Zoom in, you will need to click out of the popup and Zoom in (interact with the slide) to fully view it. There may also be learning activities that require typing a response and clicking submit. Then at the end of the slides, click Submit on the slide to mark completion.  At the end, the last slide may have a submit button that you would want to click for the system to mark you complete. 

How can I get back to my course outline to see my overall progress?
Close to the top of the screen, you will see a file progression line. Click the title of the course just to the right of “Learning>” and it will take you back to the Course Home. See screenshot below.


How can I pause my course?
To pause a slide you can click to a different tab in your browser and the video will stop until you click back to that tab.

Is there a way to download the slides?
Yes! One of our newest additions to the LMCC course is downloadable pdfs for each presentation. They can be accessed by clicking the small paperclip next to the course title in your Learning Center. Or within the course there is a documents tab on the Course Home page.

Still have questions?

email education@lifestylemedicine.org

What are the credentials of the curriculum authors? 
The authors of this course are clinical subject matter experts in their fields, including faculty who are board-certified in Preventive, Family, Lifestyle Medicine. They have achieved professional clinical degrees and have substantially contributed to the research and advancement of the Lifestyle Medicine profession.    

What does it mean that the curriculum is evidence based? 
The curriculum was designed based on a collection of the national guidelines as well as foundational and updated research for each content area. In addition, the recommendations of national professional societies are incorporated, as well as the core peer-reviewed journal articles that contribute to the evidence base in this field. 

Who will benefit from this course? 
The Foundations of Lifestyle Medicine Official Lifestyle Medicine Board Review course is designed to provide a review and prepare candidates to sit for and successfully pass the Lifestyle Medicine Board Certification Exam. It is applicable to physicians, physician assistants, registered nurses, nurse practitioners, pharmacists, registered dietitians, and others seeking to become certified in Lifestyle Medicine.   

What is the format of the content? 
This self-study review course consists of a Lifestyle Medicine Board Review Manual (available in print form and accessible online in the online course). The manual includes 10 sections that align with the ABLM competencies, and includes an index, key Lifestyle Medicine research summaries, detailed graphics, tables and figures, more than 130 review questions and covers the information from which questions are written for the American Board of Lifestyle Medicine Certification Exam. This course also includes 6 review lectures led by Drs. Kelly and Shull. The course is completed online via the ACLM learning management system. Users are able to go through the voice-over presentations and complete corresponding quizzes at their own pace.

Is this content accredited for CME? 
This course is available as a non-CME/CE accredited course and as a CME/CE accredited course.
*Please Note: The Foundations of Lifestyle Medicine: Lifestyle Medicine Board Review Course, 2nd Edition (with 30 CM/CEE credits) is approved by the American Board of Lifestyle Medicine (ABLM) in order to fulfill the 30 hour online CME prerequisite. The non-CME accredited course does not serve as a prerequisite for the ABLM exam. For more questions about ABLM prerequisites, please visit ablm.co or contact info@ablm.co

Will I receive a certificate of completion? 
All participants who complete the 30-hour CME/CE accredited course and pass the post-module evaluation will be eligible to receive an online CME/CE certificate of completion. 

I'm a registered nurse, registered dietitian, physician assistant, physical therapist, occupational therapist, respiratory therapist, social worker, speech therapist or audiologist; may I receive credit for this content? 
Yes! See details below:  

Accreditation Statement
In support of patient care, Rush University Medical Center is jointly accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for the healthcare team.  
  
Designation Statement  
Rush University Medical Center designates this enduring learning activity for a maximum of 30.00 AMA PRA Category 1 Credit(s)TM. Physicians should claim only credit commensurate with the extent of their participation in the activity.  
  
This activity is being presented without bias and without commercial support.  
ANCC Credit Designation – Nurses  
The maximum number of hours awarded for this CE activity is 30.00 contact hours.  
  
Rush University is an approved provider for physical therapy (216.000272), occupational therapy, respiratory therapy, social work (159.001203), nutrition, speech-audiology, and psychology by the Illinois Department of Professional Regulation. Rush University designates this live activity for 30.00 Continuing Education credit(s).  
  
Rush University Medical Center designates this knowledge-based CPE activity for 30.00 contact hours for pharmacists.  
  
The Commission on Dietetic Registration accepts self-study programs approved through the ACCME.  

How recent is the content? 
The program was developed and launched March 15, 2019. The content reflects the recent work in this field. Faculty will be updating the content in March 2021, and enrollees have 2-year access to the program.  
 

How long do I have access to the content? 
Course purchasers will have access to the online course for two years.  

If you're interested in more information about Lifestyle Medicine or Lifestyle Medicine training, contact education@lifestylemedicine.org

 

What are the credentials of the curriculum authors?
The authors of the multiple modules are clinical subject matter experts in their fields, including preventive and lifestyle medicine. They have achieved professional clinical degrees and have substantially contributed to the research and advancement of the lifestyle medicine profession.  

What does it mean that the curriculum is evidence based?
The curriculum was designed based on a collection of the national guidelines for each content area. For example, the weight management recommendations reflect the National Institutes of Health (NIH) and National Heart, Lung, and Blood Institute recommendations for obesity. In addition, the recommendations of national professional societies are incorporated, as well as the core peer-reviewed journal articles that contribute to the evidence base in this field.

Who will benefit from these 32 hours?
This program is designed to provide a sound foundation for lifestyle medicine principles to doctors, nurses, nurse practitioners, physician assistants and others involved in providing coordinated patient care. It is intended for those who are new to the field and would like to learn the core elements of the competencies as well as the main lifestyle medicine interventions. The modules cover both basic and more advanced concepts, providing a thorough background to the underlying elements of both academic and clinical lifestyle medicine.  

What is the format of the content?
The curriculum is entirely online, with the content provided via both slides and synchronized lectures by respected physician faculty and other recognized experts.

Is this content accredited for CME?
Yes, each module is accredited, with the full course—10 modules in all—designated for 32 AMA Category 1 Credits.TM Additionally, members of select medical specialties, including Preventive Medicine (ACPM) are eligible to receive MOC Part II CME credit.  

Will I receive a certificate of completion?
Yes, all participants who complete the full 32 hours of CME and take the post-module evaluations will be eligible to receive an online certificate of completion.

I'm a registered nurse, registered dietitian, physician assistant, physical therapist, occupational therapist, respiratory therapist, social worker, speech therapist or audiologist; may I receive credit for this content?
Yes! As of March 15, 2020, those who purchase the FULL Lifestyle Medicine Core Competencies Bundle may receive CE for completion of the program in its entirety. Details below.
ANCC Credit Designation – Nurses 

The maximum number of hours awarded for this CE activity is 32 contact hours. 
Rush University Medical Center designates this knowledge based CPE activity for 32 contact hours for pharmacists. 
Rush University is an approved provider for physical therapy (216.000272), occupational therapy, respiratory therapy, social work (159.001203), nutrition, speech-audiology, and psychology by the Illinois Department of Professional Regulation. Rush University designates this live activity for 32 Continuing Education credit(s). 
The Commission on Dietetic Registration accepts self-study programs approved through the ACCME.

The National Board for Health and Wellness Coaching (NBHWC) has approved 32 continuing education credits for NBC-HWCs upon successful completion of the Lifestyle Medicine Core Competencies Program.

How recent is the content?
The program was just updated and the new version launched December 2018. The content reflects the recent work in this field, especially work from the past 2-3 years. It also describes the foundational studies that showed the evidence base for the preventive and therapeutic outcomes of lifestyle medicine. Faculty will be updating the content on a regular basis, and enrollees have 2-year access to the program.  

What organizations are involved in developing this curriculum?
This is a joint effort by two professional non-profit organizations, the American College of Preventive Medicine and the American College of Lifestyle Medicine. Core competencies were defined by a blue ribbon panel of representatives from:

  • American Academy of Family Physicians
  • American Medical Association
  • American College of Physicians
  • American College of Preventive Medicine
  • American College of Lifestyle Medicine
  • American Osteopathic Association
  • American Academy of Pediatrics
  • American College of Sports Medicine

May I purchase complete modules separately, or can I only purchase the entire package?
There are two pricing options. Each of the ten (10) modules are available for individual purchase or the 32-hour program can be purchased as a whole. Please note: Continuing Education (CE) for allied health professionals is ONLY available for the full 32-hour program and is NOT available for individual modules.  

Will additional CME content, or updates to this content, be available soon?
Yes, updates to the training program will be made on an ongoing basis.

How long do I have access to the content?
Course purchasers will have access to the online course for two years.

If you're interested in more information about lifestyle medicine or lifestyle medicine training, contact education@lifestylemedicine.org

Who will benefit from this 5-hour course?

This program is designed to provide education on positive psychology and lifestyle medicine for physicians and health professionals. This course is applicable to physicians, physician assistants, registered nurses, nurse practitioners, pharmacists, registered dietitians, physical therapists, occupational therapists, social workers, health care executives, students, trainees and other health care professionals. It is intended for those who want to learn more about the implementation of positive psychology and lifestyle medicine for personal well-being.  

What is the format of the content?

The course is composed of four lectures and is five hours in length in total. The course is completed online via the ACLM Learning Management System. Users are able to click through the voice-over module slides at their own pace and complete corresponding quizzes. Interactive scenarios, images and case studies have been added to enhance the experience.

Is this content accredited for CME?

Yes, this 5-hour course is accredited to provide 5 AMA PRA Category 1 CreditsTM. Additionally, this course also provides Maintenance of Certification (MOC) for the American Board of Lifestyle Medicine (ABLM) and the American College of Lifestyle Medicine (ACLM) certification.

Will I receive a certificate of completion?

Yes, all participants who complete the full 5-hour course and pass the post-module quizzes will be eligible to receive an online CME/CE certificate of completion.

I'm a registered nurse, registered dietitian, physician assistant, physical therapist, occupational therapist, respiratory therapist, social worker, speech therapist or audiologist; may I receive credit for this content?

Yes! See details below, under the “Accreditation” dropdown tab. 

How recent is the content?

The program was just developed and launched September 2020. The content reflects the recent work in this field. Faculty will be updating the content on a regular basis, and enrollees have 1-year access to the program.

Will additional CME content, or updates to this content, be available soon?

Yes, updates to the training program will be made on an ongoing basis.

How long do I have access to the content?

Course purchasers will have access to the online course for  one  year.

If you're interested in more information about Lifestyle Medicine or Lifestyle Medicine training, contact education@lifestylemedicine.org.

What are the credentials of the curriculum authors? 
The authors of the multiple modules are clinical subject matter experts in their fields, including faculty who are board-certified in Preventive, Family,  Lifestyle Medicine and more. They have achieved professional clinical degrees and have substantially contributed to the research and advancement of the Lifestyle Medicine profession.  

What does it mean that the curriculum is evidence based? 
The curriculum was designed based on a collection of the national guidelines for each content area. For example, the course reviews the work of those who have received the highest scientific achievement by the American Diabetes Association, the Banting Medal for Scientific Achievement. Course scientific evidence comes from journals such as the Journal of the American Medical Association (JAMA), American Diabetes Association (ADA) Diabetes Care, the American Journal of Clinical Nutrition, Annals of Internal Medicine, and more.  In addition, the recommendations of national professional societies are incorporated, as well as the core peer-reviewed journal articles that contribute to the evidence base in this field. 

Who will benefit from this 18-hour course? 
This program is designed to provide in-depth education on the use of Lifestyle Medicine for type 2 diabetes and insulin resistance reversal and is applicable to physicians, physician assistants, registered nurses, nurse practitioners, pharmacists, registered dietitians, certified diabetes educators, and others involved in providing coordinated care for patients with type 2 diabetes and insulin resistance. It is intended for those who are familiar with the field of Lifestyle Medicine and would like to learn specific Lifestyle Medicine interventions for those with type 2 diabetes and insulin resistance. The modules cover both basic and more advanced concepts, providing a thorough background to the underlying elements of both academic and clinical Lifestyle Medicine.  

What is the format of the content? 
The course is composed of 20 lectures within 17 modules and is 18 hours in length. The course is completed online via the ACLM learning management system. Users are able to click through the voice-over module slides at their own pace and complete a corresponding quiz. Interactive scenarios, images, and case studies have been added to enhance the experience. 

Is this content accredited for CME? 
Yes, this 18-hour course is accredited to provide 18 AMA PRA Category 1 Credits.TM Additionally, this course also provides maintenance of certification (MOC) for the American Board of Lifestyle Medicine (ABLM) and American College of Lifestyle Medicine (ACLM) certification.  

Will I receive a certificate of completion? 
Yes, all participants who complete the full 18-hour course and pass the post-module evaluation will be eligible to receive an online CME/CE certificate of completion. 

I'm a registered nurse, registered dietitian, physician assistant, physical therapist, occupational therapist, respiratory therapist, social worker, speech therapist or audiologist; may I receive credit for this content? 
Yes! See details below:  

Accreditation Statement 
In support of patient care, Rush University Medical Center is jointly accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for the healthcare team. 
 
Designation Statement 
Rush University Medical Center designates this enduring learning activity for a maximum of 18.00 AMA PRA Category 1 Credit(s)TM. Physicians should claim only credit commensurate with the extent of their participation in the activity. 
 
This activity is being presented without bias and without commercial support. 
ANCC Credit Designation – Nurses 
The maximum number of hours awarded for this CE activity is 18.00 contact hours. 
 
Rush University is an approved provider for physical therapy (216.000272), occupational therapy, respiratory therapy, social work (159.001203), nutrition, speech-audiology, and psychology by the Illinois Department of Professional Regulation. Rush University designates this live activity for 18.00 Continuing Education credit(s). 
 
Rush University Medical Center designates this knowledge-based CPE activity for 18.00 contact hours for pharmacists. 
 
The Commission on Dietetic Registration accepts self-study programs approved through the ACCME. 

The AAFP has reviewed Reversing Type 2 Diabetes and Insulin Resistance with Lifestyle Medicine and deemed it acceptable for up to 18.00 Enduring Materials, Self-Study AAFP Prescribed credit. Term of Approval is from 09/14/2020 to 09/14/2021. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The National Board for Health and Wellness Coaching (NBHWC) has approved 18 continuing education credits for NBC-HWCs upon successful completion of the Reversing Type 2 Diabetes and Insulin Resistance with Lifestyle Medicine course.

How recent is the content? 
The program was just developed and launched September 2020. The content reflects the recent work in this field. It also describes the foundational studies that showed the evidence base for the treatment and reversal of type 2 diabetes and insulin resistance. Faculty will be updating the content on a regular basis, and enrollees have 1-year access to the program.  

Will additional CME content, or updates to this content, be available soon? 
Yes, updates to the training program will be made on an ongoing basis. 

How long do I have access to the content? 
Course purchasers will have access to the online course for one year. 

If you're interested in more information about Lifestyle Medicine or Lifestyle Medicine training, contact education@lifestylemedicine.org

 

How can I customize this material?

Anyone utilizing these slide deck must acknowledge any slides or content that have been added as it may represent the viewpoint of the presenter and not the viewpoint of ACLM. It is required that additional non-ACLM slides be labeled as such. Any faculty who has been granted access to customizable PowerPoints can utilize individual slides and incorporate them into existing lectures or new lectures as long as they maintain the integrity of the slide and logo exactly as originally created.

Who can gain access to this curriculum?

Faculty at academic institutions are able to apply for a grant to pilot the LM 101 curriculum, allowing them to access customizable PowerPoints of all modules. Any person with a healthcare background who is interested in teaching an introductory Lifestyle Medicine Course, educating patients, or giving community lectures should consider becoming a member of the American College of Lifestyle Medicine. All ACLM members can gain access to the curriculum in PDF format. This could include physicians, nurses, nurse practitioners, physician assistants, health educators, behavioral health specialists, therapists, registered dietitian nutritionists, dietitian technicians, health and wellness coaches, social workers, EMT responders, psychologists, chiropractors, pharmacists, dentists, public health professionals, preventive medicine providers, patient/health navigation, corporate wellness professionals, Lifestyle Medicine champions or others.

Who would benefit from this material?

This material is suitable to be taught in a variety of audiences including academic institutions, the general community, companies, healthcare organizations, and workplaces. Therefore audiences may include college students (associate/bachelor/masters/introductory-level doctoral), community members, healthcare team members, employees and many others. 

Where can I purchase The Lifestyle Medicine Handbook: An Introduction to the Power of Healthy Habits that goes with this curriculum?

   Available for purchase in our bookstore 

  

Can I share this material?

This course material is to be utilized by individuals, institutions and organizations to educate groups and classes of students about the foundations of Lifestyle Medicine. Downloaded content is not allowed to be distributed or shared with those who have not been granted explicit access to the material. 

 

ACLM addresses the need for quality, evidence-based education and certification in Lifestyle Medicine.
ACLM members are united in their desire to eradicate the root causes of chronic disease.